FAQ

Why can the game not be opened?

To be able to enjoy all of our games, you need to have both Flash Player and Java installed and active. We also recommend that you use the latest updates of both programs. 

Java download and activation

If a black screen with a small red cross appears where your game of choice should be, Java is not installed or not activated. The latest version of Java can be downloaded via the following link: Java. If you already have java installed on your browser, please enable it in your browser settings. 

Flash Player download and activation

To run our games correctly, Flash Players must be installed on the browser you are using. This program is free and can be downloaded via the following link: Flash Player

I can’t open the game, even though Java and Flash Player are both installed and active

If you are using a firewall, it is possible that the firewall stops your computer from connecting with our server. Try changing the settings of your firewall, or turn it off. I you have done this, you should be able to enjoy the casino games and slot machines on Winfest Casino.