FAQ

I have forgotten my password, what should I do?

If you are registered at Winfest casino and want to play, but you have forgotten your password, there is an easy solution. Just click on the text “Forgot Password?”below to the textboxes where you can fill in your username and password. 

Once you are there, all you have to do is fill in your email address and anwser your security question. When you did that, we will send you an email with simple instructions. If you follow these instructions, you are able to play again in a matter of minutes.

I entered my password incorrectly and am locked out, what can I do?

Please contact our live chat support, they will be happy to help you unlock your account.