CASINO
SLOTS
TABLE GAMES
BONUS
About usHelpCustomer ServiceResponsible GamingYouth ProtectionFair Play GuranteePayment MethodsBonus ConditionsPrivacy PolicyCookie PolicyTerms and ConditionsComplaintsImprint
Affiliates
OverviewAccount VerificationRegisterGame not opened

FAQ

My payout is not working, why? And what options do I have?My purchased free spins are not visible.Where can I see that my payout has been confirmed?I can't deposit?How long does it take for my withdrawal to reach me?My deposit is not yet in my player account, why?Why can't I use my bonus/Wincoins/Free Spins?I can't play, why?I have blocked my account, can I unblock it and if so, how?Where can I see which limits I have set and when they will restart?I entered my password incorrectly and am locked out, what can I do?My entire balance is gone, why?How many WinCoins do you get for €10, €20, etc?

GENERAL HELP

Customer ServiceAbout WinfestFairplay GuaranteeResponsible Gaming policyOur Affiliate Program

MY ACCOUNT HELP

Account OverviewHistoryForgotten UsernameForgotten PasswordChange phone number

REGISTRATION HELP

How do I verify my account?How long does the verification take?E-mail Confirmation

BONUS HELP

Is there a birthday bonus?Is there a bonus available?How can I delete my bonus?What is the status of my active bonus?How much have I wagered?

RESPONSIBLE GAMING

What is Responsible Gaming?Knowing the SignsSupporting a friendFinding SupportSafetyYouth Protection

DEPOSITS / WITHDRAWALS

Deposit moneyMy deposit failedPayment methodsWithdraw money
Affiliates
About Us
Terms & Conditions
Privacy Policy
Cookie Policy
Imprint
Responsible Gaming
Safety
Complaints
Youth Protection
Help
Payment Providers
Contact
Merkur Casino - Play Merkur Online slots at Winfest
Play n go slots - Play Book of Dead online at Winfest casino
Gamomat slots online at Winfest Casino
Play Red Tiger Gaming slots at Winfest Casino
Play Quickspin slots online at Winfest Casino
Relax Gaming online slots at Winfest Casino

Winfest.de is operated by Home Gaming Entertainment Limited with the registration number C 78842 and the registered address Number 2, Geraldu Farrugia Street, Zebbug, ZBG 4351, Malta. Home Gaming Entertainment Limited is an officially licensed operator of virtual slot machine games with a license dated February 23, 2023 and is under the supervision of the Joint Gaming Authority of the Federal States, see White List.

It is illegal for anyone under the age of 18 to open an account and/or to gamble with Winfest Casino. The Company reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received. Gambling can be addictive. Play Responsibly. You can contact www.gamcare.org.uk organisation or visit our Responsible Gaming.